FREQUENT ASKED QUESTIONS
Orders & Shipping
How do I place an order?
Select your Item, Color, Size, etc. then click the ADD TO CART button. Follow the checkout steps to securely complete your purchase.
For inspiration, scroll down to the bottom of the product page and view the Items rating section, from there you will see customer feedback, experiences, and photos with the item that they bought.
How long does shipping take?
We process orders within 1–3 business days and items are primarily transported through usps or DHL Express. Estimated delivery times:
3–7 business days
7–21 business days
Always look at the provided tracking link if you are still curious when your items are coming or your order still has not arrived within the promised timelines.
Can I track my order?
Yes. Once your order ships, you’ll receive a tracking number via email.
Where do you ship?
We offer worldwide shipping. Rates and delivery times vary depending on your location. You'll see available options at checkout.
Items + Sizing
How do I find my size?
Visit our Size Guide located on the product pages for detailed measurements.
Are your products true to size?
Most styles fit true to size, but we’ll mention in the product description if an item runs small or large.
Where are your products made?
Our pieces are ethically developed in the United States. Our design team develops all the reliable prototypes and details.
Additionally world-wide, we work with manufacturers with decades of experience and product development experts to ensure every one of our products have the best quality and no issues with production.
Payments & Discounts
What payment methods are accepted?
We accept all major credit cards (Visa, MasterCard), PayPal, Apple Pay, and other secure payment options at the checkout section.
Offer discounts?
We offer fewer seasonal discounts. We offer holiday sales for only Christmas and in between thanksgiving dates.
OTHER QUESTIONS
Can I modify or cancel my order after placing it?
No, sorry for the inconvenience. Our orders are processed on time and precisely to prevent delay.
See Refund Policy
How can I contact customer service?
Reach out to us anytime at mccorklenn@gmail.com or use the Contact Form.
COMPANY ENTITY
McCorklen is an independent, designer-led fashion house founded by Israel McCorkle, operating as part of the McCorkle Group, a privately held creative holding company.
McCorklen is a distinct and proprietary brand identity, intentionally developed as a unique signifier. The name “McCorklen” is not a generic surname reference and is legally, visually, and commercially separate from any other businesses or entities operating under the name “McCorkle.” The McCorklen identity functions as a singular brand system with its own authorship, positioning, and creative language.
The brand is identified primarily through its wordmark, designer attribution, and proprietary design systems, rather than reliance on traditional monogram-based branding. Any symbolic or abstract elements appearing within McCorklen designs function as secondary, decorative components and are not used as primary indicators of brand origin, nor are they intended to reference or associate with any existing fashion house or trademark.
As part of the McCorkle Group, McCorklen operates within a broader creative and business ecosystem and is not a standalone fashion entity, further distinguishing its structure, governance, and commercial identity from legacy luxury brands.
As an independent, Black-owned, and designer-founded fashion house, McCorklen is committed to originality, authorship, and creative independence. The brand respects intellectual property law and the creative space of other designers while firmly standing behind the originality and integrity of its work.
